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Showing results for Search instead for Did you mean:I need to cancel my mobile plan, as I bought a phone that only supports eSIM and TPG doesn't have eSIM.
I can't find any options for cancellation on "My Account", and I've been on hold for nearly an hour on the phone.
I notice other similar questions on here suggest that I need to PM a moderator, but when I follow those instructions, I don't see a "Send Message" option.
Please advise asap (I'm starting to think that the cancellation process may be being made difficult deliberately. )
Please also note that I consider this message to be written notice of my request to cancel.