How to create forms in Confluence Cloud for data collection
It's easier than you think to create forms in Confluence and start gathering user feedback. Here's how!
Need to build dynamic forms for data collection? Want to gather survey data to make informed decisions? Keen to get feedback from customers and employees in one place? You can achieve all that with just a single app!
In this article, you'll learn how to build forms and enhance Confluence’s collaboration capabilities using Forms for Confluence. Let's dive in!
The benefits of creating forms and surveys in Confluence
Having the right information at the right time is critical for teams who handle support tickets or rely on survey feedback for decision-making. While Confluence is perfect for content creation, it lacks the form-building or survey tools you need for data collection and insight generation.
“We’re already using Google Forms to run surveys - what’s the difference?” 🤔
We're glad you asked!
Third-party tools like Google Forms can introduce more friction into your team’s workflow, especially when your organisation collaborates entirely on Confluence.
- Let’s say that submitting a form is a required step for a specific operational process. You’ll need a way to review the information submitted and escalate the request to the right team.
- Or, if you have a customer-facing Confluence space, you can embed forms within a page and get feedback in a context that makes more sense to your customers.
Most importantly, you'll want to have all your form responses securely stored inside Confluence for greater control over your team's data.
Below are three key benefits of having a form-building solution within Confluence:
- Use Confluence for all communication purposes 💬
Reimagine Confluence beyond a knowledge base. Equip your team with the tools to gather feedback, conduct surveys, or capture data to make informed decisions - right from their Confluence workspace.
- Minimise app-switching for frictionless collaboration 🚀
RingCentral and CITE Research suggests that workers tend to lose their train of thought while navigating between apps. It's time to say goodbye to tedious external link sharing and manual data entry. With Forms for Confluence, you have a complete form database right within Confluence, ready for use.
- Create advanced workflows in Confluence 🔀
Need to capture information to escalate a task to the appropriate department? By having users fill out a form, you can ensure the right information is delivered to the right person - anytime.
Before you get started
There's no built-in survey tool for Confluence, so you'll need an app to help you. Click the link below to try Forms for Confluence for free.
